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Drain jetting (also called hydro-jetting) uses high-pressure water to blast away grease, scale, roots and debris from the inside of pipes, while a plumber's snake (auger) mechanically breaks through blockages; jetting cleans the pipe wall and is usually better for heavy buildup and grease, whereas a snake is often used for simple clogs or to pass a line for a camera inspection.

Choose hydro-jetting when a line has persistent or recurring blockages, grease or sludge buildup, root intrusion, or after multiple snaking attempts; it's more thorough at restoring full flow and removing residue that causes repeat clogs.

A qualified technician will inspect your system first—hydro-jetting is safe for most modern sewer and drain materials (PVC, ABS, cast iron, clay) when used at appropriate pressures, but very old, fragile, or severely damaged pipes may require a different repair method to avoid worsening cracks or collapses.

A CCTV inspection uses a waterproof camera pushed through the pipe to visually assess the condition, locate blockages, identify root intrusion, cracks, offsets or collapsed sections, and confirm that jetting or repairs resolved the problem; it helps diagnose issues without digging up the line.

Response times vary by provider, but for major backups you should stop using water, avoid flushing additional waste, remove standing water if safe, and shut off any appliances that feed into the blocked line; contact a professional immediately for the fastest safe resolution.

Hydro-jetting is generally applied to the house sewer or lateral lines leading to a septic tank and does not harm the septic tank itself when performed properly; technicians avoid blasting inside the tank and ensure solids and scum layers are not disturbed in a way that could overload the system downstream.

Costs depend on access, pipe length, severity of buildup, and whether a CCTV inspection or repairs are needed; many providers offer upfront estimates and limited warranties or guarantees on the work performed—ask for a written quote and warranty details before authorizing work.

Yes—regular preventative maintenance such as periodic hydro-jetting for commercial kitchens or homes with heavy grease/hardwater, using sink strainers, avoiding grease/large solids down drains, and scheduling CCTV inspections when slow drainage reappears will reduce recurrence and extend the life of your pipes.